Frequently Asked Questions

General FAQs

  • Do I tip the Drivers?

    All paid and volunteer drivers are aware that they must not accept tips. Please do not offer them as refusal may cause embarrassment. A driver should never ask you for a tip.

  • How will I know how much I have to pay to travel to my medical appointment?

    You can ask at the time you make the car booking. You can also ask the driver to see a copy of the fare chart.